1. How long would the delivery take?

After shippment, It will be 5-7 days of delivery period to US, and 6-8 days to UK.

2. Why can’t order be received by the estimated delivery date ?

If your order does not arrive by the estimated delivery date, please check the tracking information online. Orders shipped via a traceable method (like USPS, DHL or EMS) There’s tracking information on their site accordingly. Please check this information if available and read through the following options:

    * Tracking information indicates the package has been delivered: Please check with your neighbors or family members. Packages are occasionally left with neighbors, a building manager, or are placed somewhere relatively safe such as your porch, garage, or even behind bushes.
    * Tracking information indicates the package is undeliverable: If the package is being returned to us, or if the address is incorrect, contact us for more information on undeliverable packages.
    * No tracking information available: If you can't locate any tracking or delivery information about your package, please contact us.
      Please confirm the correct shipping address when writing to us about lost packages.